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Transatlantic Dialogue Initiative: Community Safety and Well-Being Amidst Consecutive Global Crises — The Role of Mayors and Local Governments

Publication Date:
20/03/2025
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This report provides a summary of discussions during the event and does not necessarily reflect the views of the Strong Cities Network Management Unit, Strong Cities members, event sponsors or participants.

On 26-27 February 2025, Strong Cities Network convened over 90 representatives of cities, civil society and national governments from Europe and North America, with over 35 cities represented from 15 countries. The convening, which was co-hosted by Mayor Andy Burnham of Greater Manchester Combined Authority, took place under the auspices of the Strong Cities Transatlantic Dialogue Initiative, which seeks to strengthen city-city transatlantic cooperation, recognising that cities across Europe and North America share similar challenges and have much to learn from one another when it comes to the prevention of hate, extremism and other harms to social cohesion.

Several key findings emerged from the discussions:

Threats & Key Challenges

Participants pointed to the long-term impacts of global crises as one of the biggest threats to social cohesion. In the context of the Israel-Gaza conflict, for example, city officials not only cited significant increases in hate crime and hate speech targeting Muslim and Jewish communities, but also an erosion of public trust in (local) governance, with some communities feeling their elected leaders are not taking a strong enough stance on the crisis.

Participants also noted that the challenge is exacerbated by an ever-evolving digital threat landscape, with new platforms regularly created or exploited to amplify hate and conspiracy narratives. Despite global recognition of the scale of harmful content that exists online, local governments are rarely supported – by their national counterparts or technology companies and other relevant global actors – to a) understand the online threat landscape and b) implement practices to respond, whether through digital literacy training, awareness campaigns, supporting victims of online hate or otherwise. This, despite several examples participants pointed to as proof of the significant potential for online narratives to drive violence and harm offline, with local governments left to deal with the aftermath of such violence, such as:

Participants also expressed concern regarding the limited scope of many of the efforts to address to address mis- and disinformation. For example, it was pointed out that digital literacy training primarily targets “digital natives” (i.e., younger generations), neglecting older individuals who did not grow up with digital technology and may also lack the capacity to recognise online harms.

Finally, participants added that mis- and disinformation and the challenges of adequately addressing it also impact public service delivery by eroding trust in governance, in turn affecting the well-being and ability of city officials to do their jobs. Officials from Birmingham (United Kingdom) shared, for example, that city officials increasingly get harassed on the streets, making it difficult for them to canvas safely and fulfil their duties, while representatives of Athens (Ohio, United States) noted that disinformation is “slowing down the daily operations of the city and wearing down City Council”.

Key Themes

The workshop shed light on the variety of ways local governments are tapping into and otherwise supporting community-based partners to address hate, extremism and other obstacles to social cohesion. This includes through:


The RADEQUAL Campaign by Manchester’s Community Safety Partnership

  • Challenge: The RADEQUAL Campaign was launched in 2016 byGreater Manchester Combined Authority, Manchester City Council and other members of Manchester’s Community Safety Partnership to more adequately address the “concerns and challenges across and within communities that could create division and tensions.”

  • Approach: RADEQUAL has three foundational pillars: a) challenge: to better understand local needs and drivers of division, b) connect: to bring together (at minimum on a quarterly basis) community-based partners to “create a network of credible voices”, and c) champion: to promote equality, inclusion and celebrate diversity, including through “asking the tough questions that help to build critical thinking and resilience in communities against all forms of extremism”.


    RADEQUAL not only serves as an awareness raising and convening platform, it also provides small grants to civil society organisations for prevention projects. Funded initiatives include theatre workshops to broach the topics of hate and discrimination with young children, strengthening youth work in prevention and raising awareness amongst women of online harms and good digital safety practices and more broadly strengthen relationships between the City Council and women in marginalised communities.

  • Impact: Importantly, the initiative was co-designed with 80 representatives of Manchester’s diverse communities to ensure it responds to actual – rather than assumed – needs on the ground. It has also increased community-based primary prevention through supporting civil society organisations to respond to identified needs and address the root causes of vulnerability. This, in turn, complements the national government’s Prevent funding, of which Manchester is a recipient, which focuses primarily on reducing identified, individual-level risks (rather than communitywide resilience).

Crucially, participants shared that community-based partnerships and networks can also support with city-led crisis management and response. In Birmingham (United Kingdom), for example, the City Council was able to leverage its network of faith leaders, which has existed for more than 10 years, to reassure residents that the anti-immigrant violence that occurred post-Southport would not be welcome nor tolerated in Birmingham, and that the City Council would do what it could to prevent it from happening there in the first place. As officials from Birmingham noted, “it was about using the networks that we already had and the trust that we have [already built] and not waiting for a crisis to happen to build those networks but having them in place already.” Meanwhile, in Philadelphia (Pennsylvania, United States), the City’s Interagency Civil Rights Taskforce brings together local, state and federal authorities with civil society organisations, which meet regularly to proactively identify rising tensions. As mentioned by representatives of the City, the Taskforce provides a readily available multi-agency structure that can easily be mobilised in crisis moments to enable a rapid, coordinated response between law enforcement and civil society partners.

Participants also shared new ways they are approaching prevention, including through giving urban design and spatial planning a more explicit focus on community cohesion. Officials from both sides of the Atlantic shared examples of how they are investing in new and repurposing existing physical spaces and infrastructure to foster inter-community interaction and create a more accessible and inclusive built environment. For example, in Gdansk, the City is exploring how it can “regenerate” old city districts and neighbourhoods on the outskirts of the city to accommodate rapid population growth while promoting interaction and exposure between long-term residents and “new arrivals”. Similarly, the City of Mechelen (Belgium) is funding the establishment of sports, youth and other recreational spaces that are designed to bring residents of different backgrounds together. In Budapest (Hungary), the City is repurposing what it deems are unnecessary city assets, converting these into communal spaces instead. For example, it converted a parking lot that belonged to City Hall into a park that local organisations can now use to host inter-communal activities, such as movies.

Urban design is also being used to protect soft targets, recognising that hate-and extremist-motivated actors increasingly target civic spaces, such as city centres, tourist hotspots, places of worship, sports stadiums and concert halls. Officials from London, Madrid (Spain), Oslo (Norway) and Overland Park (Kansas, United States) shared how they are investing in new infrastructure to mitigate e.g., vehicle ramings, working with urban planners to create structures that both reflect the city’s visual identity and effectively serve their security functions.

Further, participants pointed to the private sector as an untapped resource in prevention. While there have been some promising cases of private sector investment in prevention, with Google.org (Google’s philanthropic arm) match-funding the first iteration of London’s Shared Endeavour Fund, these examples are few and far between. Some participants suggested Strong Cities develop guidance for how local governments can approach such companies on prevention.

Participants highlighted how smaller, local businesses are an asset that city governments should tap into for prevention and response. In Manchester, for example, in the immediate aftermath of the 2017 Manchester Arena bombing, local taxi companies turned off their payment metres and shared (on social media) that they would drive anyone in Manchester – particularly stranded concert goers – home that night for free, which inspired taxis from Liverpool to drive to Manchester to do the same. While this was not the outcome of a formal crisis response partnership between Greater Manchester Combined Authority and the taxi companies, it demonstrates the potential for local businesses to serve as partners in managing crises. Further, London and Luton (United Kingdom) partner with football clubs to spread anti-racism messaging, leveraging the influence of different professional teams to raise awareness about hate speech and crime and how to report it.

The workshop also reiterated why city-city cooperation is so important, with a number of officials providing examples of how they are supporting or are being supported by other cities in prevention and response. For example, the Unbroken Cities Network is an initiative started by the Mayors of Lviv (Ukraine), Liverpool, Manchester and the One World Strong Foundation to support Ukrainian cities with their (long-term) recovery, inspired by the Mayor of Lviv’s proactive investment – through the Unbroken Rehabilitation Centre – in the psychosocial rehabilitation of Ukrainians. Through the Network, its founding members and other cities such as Oslo are supporting Lviv through “opening up their medical and charitable networks” and sharing learnings from their experiences navigating the impacts of terrorist attacks in their cities. Further, officials from Highland Park, Manchester, Strasbourg and other cities that have experienced mass casualty violence shared that the city-city exchange model of Strong Cities is helping them identify how best to address the long-term impacts of such violence.

Participants added that city-city collaboration can also help local officials cope emotionally with the pressures of their mandate, especially given they are increasingly targeted in hate- or extremist discourse, with some participants sharing that they feel the impacts on well-being of city officials are not taken seriously by their national government counterparts. It is in this context that officials from both sides of the Atlantic encouraged Strong Cities to incorporate a focus on threats against local officials in future dialogues.

Key findings from the workshop will inform future events held under the auspices of Strong Cities’ Transatlantic Dialogue Initiative, including an Autumn 2025 event in Fuenlabrada, which will build on this dialogue’s discussions on co-governance, community-based and public-private partnerships and more.

Strong Cities will also build on its City Spotlights Library, working with participants of this dialogue to create spotlights featuring their various prevention and response efforts. Further, as Strong Cities continues to navigate a rapidly changing multilateral and donor landscape, it will consult with its city members on how best to sustain city-city transatlantic dialogue.

Manchester’s Resources

Strong Cities Initiatives

Strong Cities Policy Briefs

We are grateful to Mayor Andy Burnham and Greater Manchester Combined Authority for generally co-hosting the workshop, and to Manchester Building Society, Fieldfisher and Sister for their support in making this happen.

For more information on this event and the Strong Cities’ Transatlantic Dialogue Initiative, please email Charlotte Moeyens, Chief of Staff at [email protected].