Fighting Disinformation – A Simple Guide to How to Identify and Manage Disinformation

A guide from the European Commission on how to identify and manage disinformation.

Why it matters

The coronavirus pandemic has been accompanied by a massive wave of false and misleading information, attempts by foreign actors to influence domestic debates in the EU, breeding on the fertile ground of people’s most basic anxieties and the rapidly changing news cycle. Misleading healthcare information, dangerous hoaxes with false claims conspiracy theories and consumer fraud endanger public health.

The European Union and its Member States are determined to counter efforts by actors who try to exploit the crisis and put citizens’ lives at risk, or who spread propaganda or hatred. Building on the 2018 action plan against disinformation, this calls for more coordinated action, in line with our democratic values. This guide, based on a Joint Communication, proposes concrete actions for a stronger and more resilient EU.

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European Commission, March 2020

What we do

We partner with city officials to establish local risk assessments and design action plans and programmatic responses. From de-radicalisation programming to youth engagement strategies, we ensure that local responses address local needs.

Working from the ground up, we establish local coordination bodies that unite city halls, civil society educators, public health bodies, the private sector and faith leaders to identify and address community tensions. We base our success on harnessing existing and credible institutions, from social services to traditional civic infrastructure.

We galvanise mayors, city officials, local services, communities and youth, training them to play active roles in diagnosing and responding to local risk factors, creating an international repository of best practice approaches.

We help members access the latest research and best practice from across the network through our SCN Online Hub, which features stories, interviews, guides and training modules for teachers, city officials and civil society. Our SCN Hate and Extremism Mapper provides members with data, building digital observatories that correlate online risks with offline behaviour.

We act as a bridge, creating stronger working relationships between local and national governments. We also provide civil society with the knowledge, skills and resources to foster meaningful partnerships with officials in city halls.